Terms and Conditions

Terms of Service

1. Introduction
These Terms of Service (these “Terms” or these “Terms of Service”) contained herein on this webpage, shall govern your appointment with Nuernberger Piano Co., LLC. These Terms apply in full force and by scheduling an appointment, you expressly accept all terms and conditions contained herein in full. You must not schedule an appointment if you have any objection to any of these Terms of Service.

2. Pricing
All pricing is considered an estimated price until in-person inspection of the instrument and final estimate determined. Nuernberger Piano Co., LLC has the right to adjust any estimate and final amount due when additional labor or parts are required to complete the repair.

3. Tuning
All pianos will be tuned to 440hz at A4 regardless of their condition upon commencing work. This requirement may result in an adjusted rate. Any damage resulting from this requirement which is not conspicuously the fault of the technician (i.e. broken strings, loosened pins, etc.) is not the responsibility of Nuernberger Piano Co., LLC and further repairs will be charged accordingly. In order to prevent these higher rates of service and additional repairs, Nuernberger Piano Co., LLC encourages all customers to have their pianos serviced regularly.

4. Repairs and Restorations
All repairs and restorations made to instruments will be to the highest ability of the technician and with available parts. Repairs and restorations may not be guaranteed beyond the time of service where external factors exists which may limit the technicians ability to effect a proper repair. These include but are not limited to worn or damaged parts, related unrepaired malfunctions, access to parts, limitations as a result of in-home service, etc.

5. Payment
Payments may be made in the following methods: cash, check, credit, debit, Venmo and PayPal. A receipt may be emailed to you upon request or mailed within a reasonable time if a paper version is requested. Deferred payment by electronic invoice is available to institutions or organizations which maintain processing protocols to complete payment. Nuernberger Piano Co., LLC reserves the right to include a surcharge for any deferred payment. By completing payment, you expressly accept the work as satisfactory and accept that any modifications made to the work at any later time or date may result in additional charges.

6. Late fees
Payments must be made in accordance to the terms on the invoice. Nuernberger Piano Co., LLC reserves the right to include a late fee of $25.00 each month beginning one day after the due date on the invoice.

Standard Terms And Conditions

1. Introduction
These Website Standard Terms And Conditions (these “Terms” or these “Website Standard Terms And Conditions”) contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Website Standard Terms And Conditions. This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website if you a minor.

2. Intellectual Property Rights
Other than content you own, which you may have opted to include on this Website, under these Terms, Nuernberger Piano Co., LLC and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved. You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website,

3. Restrictions
You are expressly and emphatically restricted from all of the following:
1. publishing any Website material in any media;
2. selling, sublicensing and/or otherwise commercializing any Website material;
3. publicly performing and/or showing any Website material;
4. using this Website in any way that is, or may be, damaging to this Website;
5. using this Website in any way that impacts user access to this Website;
6. using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
7. engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
8. using this Website to engage in any advertising or marketing; Certain areas of this Website are restricted from access by you and Nuernberger Piano Co., LLC may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality of such information.

4. Your Content
In these Website Standard Terms And Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. With respect to Your Content, by displaying it, you grant Nuernberger Piano Co., LLC a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media. Your Content must be your own and must not be infringing on any third party’s rights. Nuernberger Piano Co., LLC reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice.

5. No warranties
This Website is provided “as is,” with all faults, and Nuernberger Piano Co., LLC makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.

6. Limitation of liability
In no event shall Nuernberger Piano Co., LLC , nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and Nuernberger Piano Co., LLC , including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

7. Indemnification
You hereby indemnify to the fullest extent Nuernberger Piano Co., LLC from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.

8. Severability
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

9. Variation of Terms
Nuernberger Piano Co., LLC is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.

10. Assignment
Nuernberger Piano Co., LLC shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, .you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

11. Entire Agreement
These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between Nuernberger Piano Co., LLC and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.

12. Governing Law & Jurisdiction
These Terms will be governed by and construed in accordance with the laws of the State of New York, and you submit to the non-exclusive jurisdiction of the state and federal courts located in New York.

Return Policy

All services are final. By completing payment, you expressly accept the work as satisfactory and accept that any modifications made to the work at any later time or date may result in additional charges.

Purchased items are fully refundable minus a 10% restocking fee. The item must be in ‘factory new’ condition or if a used or restored instrument, the same condition it was in prior to leaving Nuernberger Piano Co. Incomplete returns, items that shows damage, wear, abuse or neglect, may be refused or subject to a 20% minimum restocking fee. This restocking fee may be increased to compensate for the condition of the return if losses equal more than 20% its purchase price. Items must be returned within 30 days of purchase. Allow 14 days for the refund to be processed. Nuernberger Piano Co. is not responsible for any shipping expenses of returns. Send your return insured, use only professional piano moving companies.